A centralised software based call management and recording with cloud based archival and retrieval
- Facilitates centralised software-based recording of all telephonic business interactions, be it transactions, service or sales calls
- It helps in achieving mandatory regulatory compliance and fraud prevention by ensuring complete traceability of the telephonic conversations
- User friendly UI & UX and compatibility with EPABX, PRI & SIP channels.
- There is an easy click to call interface for agents
- Detailed meta tagging & cloud storage of recording for ease of retrieval even from unregistered numbers.
- The extensive user management features of the product help in detailed mapping with hunting and rerouting capabilities
- Simple searchability, live monitoring and traceability of live calls and recordings.