Voice CAST
A web based, multilingual, automated outbound voice messaging SERVICE
Benefits
- Save costs of manual calls
- Increase sales productivity by automating repetitive calling activities
- Derive higher calling ROI using targeted voice messages and lower AHT
- Remove human biases and achieve consistent messaging
- The system works 24/7 without the need for breaks, incentives or rewards
- Cloud based secure storage with detailed meta tagging & on demand retrieval
- Web based portal to analyze calling campaign results
- Powered by an advanced Text to Speech engine which converts any text to well-modulated near human voice messages in English and Hindi
- Automated call-outs with scheduling facility, for multiple business uses:
- Margin calls during market hours
- Transaction confirmation and consent recording
- Reminder for SIP payments, renewals, upcoming payments and more
- Business offers & new product launch calls
- Engage customers by wishing customers on birthdays, anniversaries, festivals and more
- Disseminate customized research to targeted investment ideas
- Email facility and SMS integration to send out alerts to customers who didn’t respond to calls
- Can send out pre-recorded messages
